FAQs

At JC, we do everything we can to provide our clients with as much information as possible, so they know their transaction is secure. Review the questions below and let us know if you have any other concerns.

We want things to be as simple as possible for our customers, which is why we’ve streamlined the junk car selling process. That said, you’ll need to have a few documents ready to sell your junk car. First, be sure you have either a driver’s license or a valid state-issued ID. This ensures us of your identity. In addition to an ID, you’ll need to have a copy of both your vehicle’s title and registration. These documents allow us to verify you’re the owner of your car, protecting everyone involved in the process. If you can’t find your title or registration, contact your local DMV office and ask about obtaining a duplicate.

Absolutely! We’ll make an offer on any car, regardless of its condition. This includes vehicles that don’t run or aren’t roadworthy. Our towing services are included free of charge, which means we can pick up your car at no cost to you.

If your vehicle is being scrapped, then no keys are no problem.

In most cases, no title is no problem as long as you have your driver’s license and a copy of your registration. Please notify us of this information as soon as possible.

If we need a copy of your registration to pick up your vehicle, you can obtain this information from your state’s DMV website.

You will have to have the title signed off to you by the owner of the vehicle and receive permission from the current owner to get rid of the car.

Call your local police station for special instructions on the proper paperwork needed for abandoned vehicles left on your property. You will need to do this before a tower is dispatched.

Call your local police station for special instructions on the proper paperwork needed for abandoned vehicles left on your property. You will need to do this before a tower is dispatched.

Many of our towers are equipped to pick up vehicles within 24 hours. In more densely populated areas, same-day service is available upon request.

You can make arrangements with the tow driver to leave the car at a specified location with the necessary documentation in the vehicle.

When you call in for a quote, ask your buyer about our special vacation, donation, or gift offers for this month.